End Point Guidance
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Selecting an Endpoint for use with Dizzion Services
When selecting an endpoint for your employees or contractors to usewith Dizzion services,you have a few options. You may choose to providethin clients or laptops to your end users, or you may want to considerDizzion’s zLink BYOD software which allows you to securely support users whoprovide their own endpoint devices. Here is some guidance for selecting themost appropriate endpoint.
General system requirements for the VMware client are:
• x86-based processor (32 or 64-bit)with SSE2 extensions; 1.8GHz or fasterprocessor speed.
• 4GB of RAM minimum; 8GB+ whenvideo conferencing with 2 or more attendees
• 2Mbps of available upload and download bandwidth(meaning, available to the user after accounting for other activity on thenetwork, i.e., Netflix,video games, etc.),and latency to theDizzion cloud of 100ms or less.
Minimum system requirements for zLink BYOD software:
• 1.6Ghz Dual Core CPU; 4GB RAM; 8GB+ when video conferencing with 2or more attendees.
• Windows 10 OS with .NET framework 4.5 or above, Internet Explorer8 or higher
• User musthave administrative privileges on their end point
With zLink BYOD, an organization has theoption to requireand validate additional requirements in order to connect to the Dizzionservice, which include:
• Anti-Virus installed and up to date
• Windows Firewallup to date and active
• Operating system must benative (locally installed), i.e. not runningin a Windows virtual machine
• Network connectivity via a wired connection (disallowing WiFI)
Some of our customers have had successwith the following devices:
• IGEL – UD3 thin client (and highermodels).
• HP – 7xx line – make sure the model you selecthas support for the VMwareclient going forward, as some of the entry level models may not.
• Stratodesk NoTouch OS – software that convertsany PC, laptop, x86 orARM device into a thin client.
What about Chromebooks?
• Chromebooks may be a good choice for use cases that do not involve voice (telephony) or videoconferencing. If your employees or contractors are using Dizzion virtualdesktops to make or receive calls through a softphone, or participate invideoconferencing, Dizzion recommends that you consider a device based onWindows or MacOS, or a thin client designed specifically for access to virtualdesktop infrastructure.
Some other things to keep in mind:
• Since Dizzion does not manage the end user’s physicalhardware device, you and/or the device vendormust be committed to following the upgrade/release track of the VMware client,or accept that feature,functionality, and security improvements may not be available to you.
• Some advanced features and optimizations may only besupported on specific endpoint Operating Systems (newlyreleased videoconferencing optimization packs, for example).
• As video requirements increase, so does the resource load on the endpoint. Consider increasing the specs (CPU, RAM,and available bandwidth) of your endpoint devices as you increase your relianceon videoconferencing, training videos, or video-heavy applications.
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